Privacy Policy for Anchor - PTSD Support

Last Updated: November 2025

Introduction

Anchor (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Information Stored Locally on Your Device

• Mood logs and emotional check-ins
• Safety plan information
• Technique usage history
• Conversation history with AI support
• App preferences and settings

Information We Do NOT Collect

• We do not collect, transmit, or store any personal information on external servers
• We do not track your location beyond what you explicitly provide
• We do not share your data with third parties
• We do not sell your information

How We Use Your Information

All data is stored locally on your device using secure storage mechanisms:

• To provide personalized mental health support
• To track your progress and mood patterns
• To remember your preferences and settings
• To improve your experience with the app

Third-Party Services

OpenAI API (Optional)

If you use the AI Support feature, your messages are sent to OpenAI’s API for processing. OpenAI’s privacy policy applies to this data: https://openai.com/privacy

Expo Services

We use Expo for app development and updates. Expo may collect anonymous usage data. See Expo’s privacy policy: https://expo.dev/privacy

Data Security

• All sensitive data is encrypted using industry-standard encryption
• Data is stored only on your device
• No cloud backups are created without your explicit consent
• You can delete all your data at any time from Settings

Your Rights

You have the right to:

• Access all data stored by the app
• Delete all your data at any time
• Export your data (future feature)
• Opt out of any optional features

Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect information from children under 13.

Medical Disclaimer

Anchor is NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions regarding medical conditions. If you are experiencing a mental health crisis, contact emergency services immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date.

Contact Us

For questions about this Privacy Policy, contact us at: [Your Contact Email]

Crisis Resources

If you are in crisis, please contact:

• National Suicide Prevention Lifeline: 988
• Crisis Text Line: Text HOME to 741741
• Veterans Crisis Line: 1-800-273-8255
• Emergency Services: 911